Terms & Conditions

Last Updated: June 19, 2026

1. Introduction

These Terms and Conditions (the “Terms”) govern your access to and use of the website orangeguide-academy.com (the “Website”) and the educational services offered by OrangeGuide Academy, S.L.U. (“OrangeGuide Academy”, “we”, “us”, or “our”) (the “Services”).

OrangeGuide Academy is a Spanish unipersonal limited liability company (Sociedad de Responsabilidad Limitada Unipersonal) incorporated in Barcelona. The information required under Article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) and § 5 of the German Digital Services Act (DDG) is set out in our Legal Notice, which is permanently accessible from the Website footer.

By accessing the Website or registering for any Service, you confirm that you have read, understood, and accepted these Terms together with our Privacy Policy and Legal Notice. If you do not agree, please do not use the Website or the Services.

2. Acceptance and Eligibility

2.1 You must be at least eighteen (18) years old to register for or purchase Services. By using the Services, you represent and warrant that you meet this requirement. We do not knowingly provide Services to minors and will terminate any account where we become aware of such use.

2.2 The Services are offered to individuals and businesses located in the European Economic Area and Switzerland. They are not directed at, or intended for use by, persons located in the United States or Canada, and we make no representation that the Services are appropriate or available in other jurisdictions. By registering for a Service, you confirm that you are not located in, or accessing the Services from, the United States or Canada. You are responsible for compliance with the laws of your country of residence.

3. Services

3.1 We provide educational services on Bitcoin and blockchain technology, covering all related aspects such as economic theory, energy, and connected topics, with the objective of disseminating knowledge to improve the understanding of Bitcoin as a technology. Our principal activity is the provision of educational services (CNAE 8559 — Other teaching activities n.e.c.).

3.2 Services are delivered in the following formats:

(a) in-person seminars, courses, and workshops held in Spain or, on request, in other locations;

(b) online seminars, courses, and webinars delivered via video conferencing;

(d) newsletter subscriptions and one-time newsletter article purchases;

(e) self-paced digital courses (DIY courses), where offered.

3.3 Services are currently offered in English and German. Additional languages may be announced on the Website.

4. Regulatory Status — Educational Service Only

4.1 OrangeGuide Academy, S.L.U. provides solely education for informational purposes. Nothing on the Website or in any Service constitutes financial advice, investment recommendation, portfolio management, tax advice, legal advice, brokerage, dealing, custody, exchange, or any other regulated financial or crypto-asset service.

4.2 We are not authorized by, registered with, or supervised by the Comisión Nacional del Mercado de Valores (CNMV), the Banco de España, the German Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin), the Austrian Finanzmarktaufsicht (FMA), the Swiss Financial Market Supervisory Authority (FINMA), or any other financial supervisory authority. We are not a Crypto-Asset Service Provider (CASP) within the meaning of Regulation (EU) 2023/1114 on markets in crypto-assets (MiCA).

4.3 You are solely responsible for your own investment, financial, and tax decisions. Where relevant, you should obtain independent professional advice. You must comply with all applicable laws in your country of residence, including any tax obligations relating to crypto-assets.

5. User Accounts

5.1 To access certain Services you may need to create an account. You agree to provide accurate, current, and complete information and to keep your account credentials confidential. You are responsible for all activity occurring under your account.

5.2 Please notify us promptly at info@orangeguide-academy.com of any unauthorized access to, or suspected security breach affecting, your account.

6. User Conduct

6.1 You agree not to:

(a) use the Services for any unlawful, fraudulent, or unauthorized purpose;

(b) record, reproduce, distribute, publicly display, or share any content of the Services (including session recordings, presentation materials, videos, or newsletter content) without our prior written consent;

(d) introduce viruses, malware, or any other harmful code into the Services;

(e) impersonate any person or entity, or misrepresent your affiliation with any person or entity;

(f) use any content from the Services for commercial purposes, including resale, sublicensing, or the training, fine-tuning, or evaluation of artificial intelligence or machine-learning systems, without our prior written consent.

6.2 Material breach of this Section 6 may result in suspension or termination of access in accordance with Section 10. Where termination results from a material breach attributable to you, any refund for unused Services will be limited to an amount proportionate to the unused portion and to the damage caused by the breach.

7. Intellectual Property

7.1 All content of the Website and the Services — including course materials, slides, recordings, written content, newsletters, software, graphics, and logos — is owned by OrangeGuide Academy, S.L.U. or its licensors and is protected by Spanish and EU intellectual property laws, including Royal Legislative Decree 1/1996 (Spanish Intellectual Property Act) and Directive 2001/29/EC.

7.2 We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services and their content solely for your own personal, non-commercial educational use during the term of your subscription, session, or course access.

7.3 You may not reproduce, distribute, publicly communicate, modify, adapt, translate, or create derivative works of any content of the Services, and you may not use the content to train, fine-tune, or evaluate any artificial intelligence or machine-learning system, without our prior written consent.

7.4 If you submit feedback, questions, suggestions, or other materials to us in connection with the Services (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free license to use that Feedback for the purpose of improving the Services. We will not publicly identify you in connection with any Feedback without your consent.

8. Prices, Payments, and Taxes

8.1 Prices are displayed in euros (EUR) on the Website and include Spanish Value Added Tax (IVA) at 21% where applicable.

8.2 EU business customers with a valid VAT identification number registered in the VIES system may receive a reverse-charge invoice under Article 196 of Council Directive 2006/112/EC. Customers outside the EU may be invoiced without Spanish IVA where the place of supply lies outside Spain in accordance with applicable VAT rules.

8.3 Card payments (including Apple Pay and Google Pay) are processed securely through Wix Payments; by paying this way you agree to the Wix Payments terms available at https://www.wix.com/about/terms-of-payments. Where you choose to pay with PayPal, the payment is processed by PayPal and is subject to your agreement with PayPal, available at https://www.paypal.com/uk/legalhub/useragreement-full. We do not store full payment-card details.

8.4 In the event of failed or reversed payments, you remain liable for the amount due and reasonable costs of recovery.

9. Right of Withdrawal and Cancellation Policy

This Section 9 implements your statutory rights under Spanish Royal Legislative Decree 1/2007 (TRLGDCU) and EU Directive 2011/83/EU on consumer rights, and sets out our commercial cancellation policy. In most cases the commercial policy is more favorable to you than the statutory minimum.

9.1 Statutory right of withdrawal — general rule

Where the law grants you a right of withdrawal, you may withdraw from a distance contract within fourteen (14) calendar days without giving any reason, in accordance with Article 102 TRLGDCU.

9.2 Statutory exceptions applicable to our Services

Certain Services fall within the statutory exceptions to the right of withdrawal:

(a) Live courses, seminars, workshops, and individual or custom sessions (in-person or online). These Services are tied to a specific date or period of performance and are therefore exempt from the right of withdrawal under Article 103.l TRLGDCU. The statutory right of withdrawal does not apply to a booking for a dated Service. Cancellations are instead governed by our commercial cancellation policy in Section 9.3, which in most cases is more favorable to you than the statutory minimum. Separately, by booking you request that we begin preparation (including reservation, instructor assignment, and, where relevant, venue booking) before the scheduled date.

(b) Newsletter articles and self-paced digital content. Digital content not supplied on a tangible medium (including one-time newsletter article purchases and any self-paced “DIY” courses) is exempt from the right of withdrawal once you have expressly consented at checkout to immediate delivery and acknowledged that you thereby lose your right of withdrawal under Article 103(m) TRLGDCU. Without that express consent, the standard fourteen-day withdrawal right applies until you first access or download the content.

The express consent and acknowledgments referred to above are captured by means of a separate, dedicated checkbox during checkout.

9.3 Commercial cancellation policy

Beyond the statutory framework, we apply the commercial policy below. To cancel, contact us at info@orangeguide-academy.com with your booking reference. The cut-off is calculated from the scheduled start of the event in your local time zone.

9.4 Cancellation by us

If we cancel a course, seminar, workshop, session, or webinar for any reason (including insufficient enrollment, venue unavailability, instructor illness, technical issues, or force majeure), you are entitled to a full refund of the amount paid, or, at your option, to transfer your registration to a future Service of equivalent value at no additional cost. Refunds will be processed within fourteen (14) days of notification.

9.5 International in-person Services

For in-person Services that require us to travel outside Spain, the cancellation tiers in Section 9.3 apply. Where, however, we have already incurred non-recoverable third-party costs (such as flights, accommodation, or venue deposits) at the time of your cancellation, we may, at our option, offer you a credit note for a future Service of equivalent value in lieu of a cash refund for the portion of the price corresponding to those non-recoverable costs.

9.6 Newsletter subscriptions

We offer both monthly and yearly newsletter subscriptions.

Monthly subscriptions are billed monthly on the same calendar day of each month and renew automatically until cancelled.
Yearly subscriptions are billed in full once per year on the anniversary date and renew automatically until cancelled.

You may cancel your subscription at any time through your account settings or by contacting us at info@orangeguide-academy.com.

Cancellation takes effect at the end of the then-current billing period (monthly or yearly). No partial refunds are provided for unused portions of a billing month or year.

We will give you at least thirty (30) days’ notice by email before any change in subscription pricing. In addition, and in accordance with Spanish law, we will send you a renewal reminder at least 15 days before any automatic renewal.

9.7 Refund processing

Refunds are issued to the original payment method. They typically appear in your account within five to ten business days, depending on your bank or payment provider.

9.8 Exceptional circumstances

If you are unable to attend a booked Service because of serious illness, hospitalization, bereavement, or another exceptional event affecting you personally, you may contact us with supporting documentation. We will consider an exception to our standard policy on a case-by-case basis and may, at our discretion, offer a full or partial refund or a credit note for a future Service.

9.9 No-show

If you fail to attend a Service without cancelling in accordance with this Section 9, no refund will be provided.

9.10 Chargebacks

We ask that you contact us first at info@orangeguide-academy.com to resolve any payment dispute before initiating a chargeback. Initiating an unfounded chargeback may result in suspension of access pending resolution. Nothing in this Section limits your rights against your card issuer under applicable law.

9.11 Model withdrawal form

(Complete and return this form only if you wish to withdraw from a contract to which the right of withdrawal applies.)

To OrangeGuide Academy, S.L.U., Rambla Catalunya 57-59, 4º 1ª, 08007 Barcelona, Spain; email: info@orangeguide-academy.com:

I/We hereby give notice that I/We withdraw from my/our contract for the supply of the following service: __________

Ordered on / received on: __________

Name of consumer(s): __________

Address of consumer(s): __________

Signature of consumer(s) (only if this form is notified on paper): __________

Date: __________

10. Termination

10.1 We may suspend or terminate your access to the Services in the event of (a) a material breach of these Terms, (b) non-payment, (c) prohibited conduct under Section 6, or (d) where we are required to do so by law or by a competent authority.

10.2 Where we terminate or suspend access for reasons other than your material breach, we will refund the unused portion of any pre-paid Service on a pro-rata basis.

10.3 Termination does not affect any rights or obligations that have accrued before termination, nor any provisions of these Terms intended to survive termination.

11. Disclaimers and Limitation of Liability

11.1 The Services are provided on an “as is” and “as available” basis. To the extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 To the maximum extent permitted by law, our total aggregate liability to you for any claim arising out of or in connection with these Terms or the Services shall not exceed the amount you paid us for the specific Service giving rise to the claim in the twelve (12) months preceding the event giving rise to the claim.

11.3 Nothing in these Terms excludes or limits our liability for: (a) personal injury or death caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or willful misconduct; or (d) any other liability that cannot be excluded or limited under applicable law, including mandatory consumer rights.

11.4 The content of the Services is for educational purposes only. We make no representation as to the suitability of any information for your personal financial, investment, tax, or legal situation. You bear sole responsibility for any decision you make based on the content of the Services.

12. Indemnification

If you are a business customer (not acting as a consumer), you agree to indemnify and hold us harmless against any third-party claims, losses, liabilities, damages, and reasonable legal costs arising from (a) your unlawful use of the Services, (b) your breach of Section 6 (User Conduct) or Section 7 (Intellectual Property), or (c) your infringement of any third-party right. A consumer’s liability is governed exclusively by applicable mandatory consumer law.

13. Force Majeure

Neither party is liable for failure or delay in performance to the extent caused by events beyond its reasonable control, including natural disasters, pandemics, governmental measures, civil unrest, war, terrorism, strikes, infrastructure or telecommunications failures, or denial-of-service attacks. The affected party shall notify the other as soon as practicable and use reasonable efforts to mitigate the effects.

14. Pre-Contractual Information and Electronic Communications

14.1 Before placing an order you are provided with the pre-contractual information required by Article 97 TRLGDCU, including the identity of the provider, the total price including taxes, the characteristics of the Services, the conditions of payment and performance, withdrawal rights or applicable exceptions, and complaint mechanisms. By confirming your order, you acknowledge that you have received this information.

14.2 You agree that we may communicate with you electronically by email at the address you provide. Electronic communications constitute a durable medium for the purposes of Article 97.7 TRLGDCU.

15. Governing Law and Jurisdiction

15.1 These Terms are governed by Spanish law. If you are a consumer, this choice of law does not deprive you of the protection of any mandatory provision of the law of your country of habitual residence, in accordance with Article 6 of Regulation (EC) No 593/2008 (Rome I).

15.2 Subject to Section 15.3, any dispute arising out of or in connection with these Terms or the Services shall be submitted to the exclusive jurisdiction of the courts of Barcelona, Spain.

15.3 If you are a consumer, nothing in Section 15.2 affects your right under Article 18 of Regulation (EU) No 1215/2012 (Brussels Ia) to bring proceedings against us in the courts of your country of habitual residence, or our obligation to bring proceedings against you only in those courts.

16. Consumer Dispute Resolution and Complaint Forms

16.1 You may submit a complaint at any time to info@orangeguide-academy.com. We will respond within a reasonable period.

16.2 Customers in Spain may request an official complaint form (hoja de reclamaciones) by contacting us at the address above, and may submit complaints to the Agència Catalana del Consum (Consumer Agency of Catalonia).

16.3 We are not obliged to participate in any alternative dispute resolution body in connection with consumer disputes.

17. Changes to These Terms

We may amend these Terms from time to time to reflect changes in our Services or in applicable law. Material changes will be notified by posting the updated Terms on the Website and, where required, by email at least fifteen (15) days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the changes. If you do not accept the changes, you may terminate your use of the Services.

18. Language

These Terms are provided in English, German, and Spanish. Services are currently offered in English and German. The contract is concluded in the language you select during the ordering process. In the event of any inconsistency between the different language versions, the version in the language in which the contract was concluded shall prevail, except where mandatory consumer protection laws provide otherwise.

19. Miscellaneous

19.1 Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19.2 Entire agreement. These Terms, together with the Privacy Policy, the Legal Notice, and any specific terms applicable to a particular Service, constitute the entire agreement between you and us regarding your use of the Services.

19.3 No third-party rights. No person other than the parties to these Terms shall have any rights to enforce any of its provisions.

19.4 Assignment. You may not assign or transfer any of your rights or obligations under these Terms. We may assign our rights and obligations to any successor to our business without your consent, provided that your rights as a consumer are not adversely affected.

19.5 Survival. Sections 4 (Regulatory Status), 7 (Intellectual Property), 11 (Disclaimers and Limitation of Liability), 12 (Indemnification), 15 (Governing Law and Jurisdiction), and 19 (Miscellaneous) survive termination of these Terms.

19.6 No waiver. Failure or delay in exercising any right under these Terms does not constitute a waiver of that right.

20. Contact

OrangeGuide Academy, S.L.U.

Rambla Catalunya 57-59, 4º 1ª, 08007 Barcelona, Spain

CIF: B26946160 · EU VAT: ESB26946160

Email: info@orangeguide-academy.com

Registered with the Barcelona Commercial Registry, Volume 1000472505965, Folio 1, Page B 656040, Entry 1

Full corporate information (including Mercantile Registry data) is set out in our Legal Notice, available from the Website footer.